After-Sales Support & Warranty
After-Sales Support
To continuously improve our service and ensure you have a great experience, if you notice any product defect or need after-sales support, please kindly let us know when placing your next order and share the model/SKU (NOT a photo or brief description). We will arrange a replacement and re-ship it for you promptly.
Warranty Coverage
All products come with a 1-year warranty covering manufacturing defects under normal use (non-human damage).
1-Year Warranty on Manufacturing Defects - Thank you for your trust, we're always here to support you.
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Attention
All MINI FIG models can be customized into keychains.
The only exception is figures with pointed heads, which cannot be made into keychains for safety and molding reasons.
If dear you have requests, please contact our seller on ALIBABA.
How to Order:
- Prepare the list of figures you’d like to turn into keychains.
- Send the list to our seller on Alibaba or by Email at Jason@janocine.com.
- Wait for the final quotation. Once the order is confirmed, the production time is 3–5 days.
Attention
All MINI FIG models can be customized into keychains.
The only exception is figures with pointed heads, which cannot be made into keychains for safety and molding reasons.
If dear you have requests, please contact our seller on ALIBABA.
How to Order:
- Prepare the list of figures you’d like to turn into keychains.
- Send the list to our seller on Alibaba or by Email at Jason@janocine.com.
- Wait for the final quotation. Once the order is confirmed, the production time is 3–5 days.